1. Treating an invoice like proof of payment
An invoice can show what was billed without proving that the purchase was paid. For FES-UA, the current handbook calls for a paid receipt with a complete transaction date and amount, or a dated invoice that clearly demonstrates paid-in-full status and provides a clear cost breakdown.
2. Uploading a cropped or vague receipt
A total alone may not explain what was purchased, when it was purchased, who provided it, or how the total was built. Full receipts and full invoices are safer than tight screenshots.
3. Assuming a card or bank statement replaces FES-UA proof
The current FES-UA proof section centers on a dated paid receipt or a paid-in-full invoice. Do not assume a general card or bank statement will substitute. FTC/FES-EO uses a separate handbook with additional proof options, so check the rules for the scholarship you are actually using.
4. Forgetting category-specific support
Some categories need more than a receipt and payment record. Credentials, service dates, attendance, student names, or pre-authorization support may be required depending on the expense.
5. Waiting too long on an on-hold request
When Step Up asks for more information, the packet is not just paused forever. The handbook says an on-hold reimbursement can be automatically denied after 30 days if the requested update never arrives.
Official sources to verify
Double-check current documentation rules in the official proof-of-payment FAQ and purchasing guide.
Step Up proof-of-payment FAQ Step Up purchasing guidesVerification note: This page is general information, not official Step Up For Students guidance. Verify current rules, deadlines, and document requirements on the Step Up For Students website before submitting.